We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
We may collect various pieces of information if you seek to place an order for a product with us on the Platform.
We collect, store and process the data that you provide for processing your purchase on the Platform and any possible later claims, and to provide you with our services. We may collect personal information including, but not limited to, title, name, gender, date of birth, Computerized National Identity Card details, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.
We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our web Platform and which you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make; audit the downloading of data from our web Platform; improve the layout and/or content of the pages of our web Platform and customize them for users; identify visitors on our web Platform; carry out research on our users' demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time.
We may pass the name and address provided by you to us to a third party in order to make delivery of the product (for example to our courier or supplier). You must only submit to us the information which is accurate and not misleading and you must keep it up to date and inform us of changes.
Data provided by you and the details of actual orders may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Platform. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details ( for refund purposes) and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical purposes. You can choose to opt out of this at any time. Any answers to surveys or opinion polls we may ask you to complete will not be forwarded on to third parties. Disclosing your email address is only necessary if you would like to take part in competitions. We save the answers to our surveys separately from your email address.
We may also send you other information about us, the Platform, our other web Platforms, our products, sales promotions, our newsletters, anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the 'unsubscribe' link in any email that we send to you. Within 7 working days (days which are neither (i) a Sunday, nor (ii) a public holiday anywhere in Pakistan) of receipt of your instruction we will cease to send you information as requested. If your instruction is unclear we will contact you for clarification.
We may also disclose your personal information to any provincial or federal authorities or any legal forums including courts, if required by them under the law, upon issuance of any notice for information and you hereby agree to hold us harmless from any claims that may arise as a result thereof.
We may further anonymize data about users of the Platform generally and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of the Platform or a link contained in an email to those registered to receive them, and supplying that anonymized data to third parties such as publishers. However, that anonymized data will not be capable of identifying you personally.
We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Platform, we collect your personal details on a secure server. We use firewalls on our servers. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.
If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.